Contact information

Contact Us

We’re here to help! If you have any questions about our products, your order, or need support, feel free to reach out to us.


Company Information

Novape B.V.
📧 support@novape.com


Customer Support

Our customer service team is available:
🕒 Monday – Friday: 09:00 – 17:00 (CET/UK Time)

We aim to respond to all inquiries within 24 hours.


Get in Touch

  • For order-related questions, please include your order number in the email subject line.

  • For wholesale or business inquiries, please mention “B2B” in your message.